Mama Love is providing the reliable exchange policy for satisfying the customer regarding the service of online shopping in Pakistan.
- Customer can exchange there products that may be received as damaged, faulted, malfunctioned, or wrong.
- Customers have to claim exchange within 15 days after receiving the product, otherwise the return request will consider as invalid.
- In case of receiving damaged products, customer should send the product back to us on our main branch and the exchange process will proceed further, within 2 to 3 days. Our team will check and verify the claim before any proceeding of exchange.
- There will be exchange policy applicable for the following categories: