Return Policy

Mama Love is providing the reliable exchange policy for satisfying the customer regarding the service of online shopping in Pakistan.
  1. Customer can exchange there products that may be received as damaged, faulted, malfunctioned, or wrong.
  2. Customers have to claim exchange within 15 days after receiving the product, otherwise the return request will consider as invalid.
  3. In case of receiving damaged products, customer should send the product back to us on our main branch and the exchange process will proceed further, within 2 to 3 days. Our team will check and verify the claim before any proceeding of exchange.
  4. There will be exchange policy applicable for the following categories:
  • Garments
  • Shoes